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Hydro One

Hydro One

Date: 05-25-2015

Investigation into the transparency of Hydro One billing practices and the timeliness and effectiveness of its process for responding to customer concerns. 

Announced February 4, 2014. Report released May 25, 2015.
 
Cover of Ombudsman report, In the Dark
Read the report HTML | PDF

The Ombudsman can no longer take complaints about Hydro One
Click here if you have a new complaint and would like information about who to contact.






December 4, 2015
July 28, 2015
June 4, 2015
May 25, 2015
May 14, 2015
March 11, 2015

June 23, 2014

February 27, 2014
Hydro One investigation draws historic number of complaints (The Watchdog e-newsletter)
February 7, 2014
February 4, 2014

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