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Investigation Results

Turning complaints into results

Resolved Cases

University
A student complained to us that his university had failed to respond to him on several matters, including a grade appeal, requests for a bursary and a refund for a dropped course.
06-27-2017
 
University
A student who had been expelled from university after an academic fraud inquiry complained to us that the university failed to respond to its own ombudsman’s report on his case, which raised concerns about the fairness of the inquiry and the sanctions it imposed.
06-27-2017
 
University
A distance education student complained he was asked to pay fees for various services only available on campus, such as student lifestyle fees.
11-08-2016
 
University
A would-be Bachelor of Education student complained that he was denied admission because of a mistake in his application due to a miscommunication with the university.
11-08-2016
 
University
A student complained that he had failed a course due to false information provided to his professor by a teaching assistant.
11-08-2016
 
University
A PhD student who was given no opportunity to repeat his final exam when he failed on his first try after 16 months of course work complained to our Office that he had hit a dead end in the university’s appeal process.
11-08-2016
 
University
A woman complained to us after her acceptance into a university program through the Ontario Universities' Application Centre (OUAC), was somehow not processed, meaning she lost her spot and was put on a wait list.
07-29-2016
 
University
A university student contacted us about a failed practicum course.
06-30-2016
 
University
A would-be Bachelor of Education student complained that he was denied admission because he included a one-on-one teaching experience in his application - he said the university did not make it clear that he should not do so.
04-29-2016
 
University
A distance education student contacted us to complain he was asked to pay fees for various services only available on campus, such as printing and student lifestyle fees.
02-29-2016
 

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