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WHO IS THE OMBUDSMAN?

The Ombudsman is an independent officer of the Legislature who investigates complaints from the public about Ontario government services, recommending improvements for governance and resolving individual issues. The Ombudsman is Mr. J. Paul Dubé, who began his five-year term on April 1, 2016. Click here to learn more about the Ombudsman

LATEST NEWS

Ombudsman clears Brampton in procurement investigation, calls for improvements to optimize transparency and accountability
(TORONTO – March 6, 2017) Ontario Ombudsman Paul Dubé’s investigation into non-competitive procurements in the city of Brampton found no evidence of maladministration, but identified several ways the city could improve its practices.
Date: 03-06-2017
Ombudsman’s top 10 stories of 2016
It’s been a year of historic change for our office, as the Ombudsman’s mandate doubled and we were able to help Ontarians with a whole new range of issues in the broader public sector. Here are 10 of the key developments of the past year.
Date: 12-30-2016
Ontario Ombudsman marks one year of oversight of municipalities and universities
(TORONTO – December 29, 2016) As the new year approaches, the Office of the Ontario Ombudsman is set to mark one year of oversight of municipalities and universities. Since the historic new jurisdiction took effect Jan. 1, the office has received some 3,176 public complaints and inquiries about municipalities, and 232 about universities.
Date: 12-29-2016

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