Ontario universities came under the provincial ombudsman’s oversight in 2016. The office has since received more than 500 university-related complaints.
/resources/news/in-the-news/2018/provincial-and-university-ombuds-promote-accountability-on-campus-(university-affairs)
The Ombudsman received a complaint alleging that council for Loyalist Township contravened the Municipal Act ’s open meeting requirements on July 8, 2019, related to an in camera vote. The complaint also raised concerns about the amount of information that council shared in ...
/resources/reports,-cases-and-submissions/municipal-meetings/2020/loyalist-township
The Ombudsman received a complaint alleging that council for the Township of Emo contravened the Municipal Act ’s open meeting requirements on June 23, 2020. The complaint alleged that council’s discussion relating to a “Council Code of Conduct” matter did not fit within the...
/resources/reports,-cases-and-submissions/municipal-meetings/2020/township-of-emo
The Ministry of Long-Term Care’s oversight mechanisms “largely collapsed” when the COVID-19 pandemic hit, with on-site inspections of long-term care homes grinding to a halt for nearly two months during the first wave of the pandemic, according to an investigation by Ontario’...
/resources/news/in-the-news/2023/ontario-government-oversight-of-long-term-care-homes-largely-collapsed-during-pandemic,-ombudsman
The Ombudsman received a complaint that council for the Township of Leeds and the Thousand Islands had discussed a zoning by-law application over email. The Ombudsman determined that council violated the open meeting requirements of the Municipal Act by discussing council b...
/resources/reports,-cases-and-submissions/municipal-meetings/2016/township-of-leeds-and-the-thousand-islands
The Ombudsman received a complaint alleging that resolutions to proceed in camera passed by council for the Municipality of The Nation at three separate meetings were not sufficiently detailed.
/resources/reports,-cases-and-submissions/municipal-meetings/2019/municipality-of-the-nation
The Ombudsman reviewed a complaint that the Saugeen Municipal Airport Commission contravened the Municipal Act, 2001 when it went in camera during a meeting on September 27, 2021. The Ombudsman found that the Commission’s discussion about an agreement with a client was pe...
/resources/reports,-cases-and-submissions/municipal-meetings/2022/saugeen-municipal-airport-commission
Investigation into unreasonable delay at the Ministry of Community and Social Services' Ontario Disability Support Program's Disability Adjudication Unit.
/resources/reports,-cases-and-submissions/reports-on-investigations/2006/losing-the-waiting-game
Ombudsman's Message - Expanding our Horizons It is an honour and a privilege for me to serve as Ontario’s seventh Ombudsman. I am particularly grateful for the opportunity to lead such a remarkable team; one I have long held in high esteem. Collectively, we are dedicated ...
/resources/reports,-cases-and-submissions/annual-reports/2015-2016-annual-report
Investigation into the Toronto District and Toronto Catholic District school boards’ oversight of student transportation and their response to delays and disruptions at the start of the 2016-2017 school year.
/resources/reports,-cases-and-submissions/reports-on-investigations/2017/the-route-of-the-problem