Equivalent service in French and a positive experience for Francophones often lacking in 2020-2021, Kelly Burke reports
/resources/news/press-releases/2021/french-language-services-commissioner-recommends-assessment-tool-to-aid-government-in-protecting-ont
Local public health units, which have been at the forefront of the fight against COVID-19, lack independent oversight, Ontario's ombudsman said Tuesday, calling on the province address the issue as soon as possible.
/resources/news/in-the-news/2021/ontario-ombudsman-highlights-lack-of-oversight-of-public-health-units-(cp24)
The Ombudsman found that council for the City of Niagara Falls contravened the open meeting rules when it discussed the process for establishing a Chief Administrative Officer recruitment sub-committee in closed session on November 17, 2020. The discussion did not fit within ...
/resources/reports,-cases-and-submissions/municipal-meetings/2022/city-of-niagara-falls
Paul Dubé says he’s considering second investigation if he doesn’t see progress.
/resources/news/in-the-news/2022/ombudsman-calls-out-ontario-for-painfully-slow-progress-on-police-de-escalation-training-(cbc-news
Toronto children's aid 'repeatedly failed to comply with child protection standards'
/resources/news/in-the-news/2022/ombudsman-rebukes-toronto-children’s-aid-in-first-child-protection-investigation-(law-times)
Niagara Region implemented all 16 recommendations from J. Paul Dubé’s report
/resources/news/in-the-news/2022/ombudsman-closes-file-on-contentious-2016-chief-administrative-officer-hiring-(standard-reporter)
Today is Ombuds Day, an annual, internationally observed opportunity to educate and raise awareness among the public about Ombudsman offices like ours – the roles we play, the services we offer, and most importantly, the value we provide.
/resources/news/press-releases/2023/statement-from-ontario-ombudsman-paul-dube-for-ombuds-day,-october-12
The Ombudsman investigated a closed meeting held by council for the Municipality of Temagami on June 20, 2023, during which council discussed previously owned property, a request to sell property, and issues related to a local long-term care home. The Ombudsman found that ...
/resources/reports,-cases-and-submissions/municipal-meetings/2024/municipality-of-temagami
ONTARIO OMBUDSMAN HISTORY The Office of the Ombudsman was established by the Ontario legislature in 1975. Arthur Maloney was sworn in as the province’s first Ombudsman on October 30 of that year, after the Ombudsman Act was passed on May 22 and given royal assent on J...
/what-we-do/how-we-work/ontario-ombudsman-history
The role of an ombudsman is to promote accountability, transparency, and fairness in the public sector. This mandate is fulfilled by receiving citizens’ complaints about a branch of government or a public sector body, determining whether the complaint has merit, and if so, wor...
/resources/speeches-and-articles/articles/2017/ombudsman-strategies-for-getting-to-yes-and-beyond-acceptance-and-implementation-of-recommendati