The Ombudsman’s Office oversees and investigates the provincial government, including about 500 provincial ministries, Crown corporations, tribunals, agencies, boards and commissions. The Ombudsman receives more than 16,000 complaints a year from individuals looking for help with a particular Ontario government service.
Browse our full listing of government services that fall under the jurisdiction of the Ombudsman. If you can’t find an organization or aren’t sure whether your complaint is within the Ombudsman’s jurisdiction, please call 1-800-263-1830 or email: info@ombudsman.on.ca and we will be happy to assist you.
Submit a complaint
The Ombudsman cannot investigate complaints about private companies or individuals, doctors, lawyers, decisions of judges or courts, decisions of the Ontario Cabinet or decisions made by the federal government. In addition, the MUSH sector is outside of the Ombudsman’s mandate. Learn More