Welcome to the Ombudsman of Ontario Website
Annual Report 2009-2010: Ontario Ombudsman André Marin today released his fifth annual report, emphasizing his office’s critical role in ensuring that even the most difficult government decisions are fair.
“The Ombudsman can serve as a bulwark of democracy in troubled times, protecting citizens and helping government to improve in the face of a tough economy and fiscal constraint,” says Mr. Marin, who was recently appointed to a second five-year term.
- Read the 2009-10 Annual Report - press release
- Ombudsman's remarks
- Facts and highlights
- Watch the news conference on the Ombudsman's YouTube channel
It is my pleasure to welcome you to our website, where you can find information and news about our office, make a complaint about Ontario government services - and now, access multimedia, leave comments and share items with others. Our new "Newsroom" page now includes video, audio and photos, a "Comments" feature and social media links. So, whether you are filing a complaint (online or by calling 1-800-263-1830) or want to know more about the Ombudsman of Ontario, I invite you to explore and send us your thoughts. The Ombudsman is all about accountability and transparency, so please let us know how we’re doing: info@ombudsman.on.ca.
André Marin,
Ombudsman of Ontario
What's New
August 10, 2010 Ombudsman finds Hamilton-Niagara region LHIN’s “clandestine” meetings illegal; urges province to increase transparency of all LHINs
Ontario Ombudsman André Marin today released the results of his latest special investigation, calling on the province to improve the accountability and transparency of Local Health Integration Networks (LHINs) across the province. Learn More
July 9, 2010 Ontario Ombudsman to investigate G20 security regulation
Ontario Ombudsman André Marin today announced he is launching an investigation into the origin and subsequent communication of the controversial security regulation passed by the province prior to the June 26-27 G20 summit. Learn More
June 15, 2010 Ombudsman plays key role in fairness, good governance in tough times: Annual Report 2009-2010
Ontario Ombudsman André Marin today released his fifth annual report, emphasizing his office’s critical role in ensuring that even the most difficult government decisions are fair. Learn More
Annual Report 2008
Be sure to read the Ombudsman’s message and learn about what the office has been up to over the past year including the latest in Special Ombudsman Response Team (SORT) investigations, case stories and most popular complaints.
Learn More >Advanced Investigative Training for Administrative Watchdogs
The principles of excellent investigative work, conducting interviews, assessing evidence, report writing and communicating with the public – just some of the sessions offered in the what's been hailed as "one of the top training seminars of its kind in the world".