Non-emergency medical transportation services
Ministries of Transportation and Health and Long-Term Care
Date:
06/10/2011
Investigation into complaints about patient safety, infection control and other issues involving the vehicles that transport non-emergency patients, focusing on whether adequate measures are in place to protect the public.
In June 2011, the ministries of Transportation and Health and Long-Term Care pledged to implement the Ombudsman’s recommendation that the medical transportation services industry be regulated, after his investigation uncovered problems including unsafe vehicles and untrained staff. Because the issue was resolved, no report was published.
Related Documents
Annual Report 2010-2011 update
Ombudsman to investigate whether public is adequately protected in non-emergency medical transfers: January 11, 2011
Ombudsman welcomes regulation of non-emergency medical transfers: June 10, 2011