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1 Read our annual reports
2 Read the Ombudsman's FAQs about municipalities, universities, and school boards
3 Read our Hydro One report, and where to take your complaints.
4 Click to read more about the Ombudsman's latest report, to be released on Oct 22
5 The Ombudsman's third annual report on closed municipal meetings - Read More

WATCH: Ontario Ombudsman releases 2014-2015 annual report, July 28. Read the full report here


WHO IS THE OMBUDSMAN?

The Ombudsman is an independent officer of the Legislature who investigates complaints from the public about Ontario government services. André Marin has been the Ombudsman since 2005 and his investigations have sparked numerous government reforms. Learn more about the Ombudsman
 

LATEST NEWS

Ombudsman marks decade of progress in 2014-2015 Annual Report
TORONTO (July 28, 2015) – Ontario Ombudsman André Marin today released his tenth annual report, marking the end of an historic year – and decade – that saw the largest investigation in the history of the office, the enactment of legislation extending the Ombudsman’s mandate to municipalities, school boards and universities, and an 86% increase in complaints received since 2009-2010.
Date: 07/28/2015
MEDIA ADVISORY: Ontario Ombudsman to release Annual Report on Tuesday, July 28
(TORONTO) – Ontario Ombudsman André Marin will release his annual report for the 2014-2015 fiscal year on Tuesday, July 28 – at an 11 a.m. news conference in the Queen’s Park Media Studio. The report reviews the accomplishments of the Ombudsman’s Office in the past year and updates recent and ongoing investigations.
Date: 07/24/2015
Information for new Hydro One complainants
As of June 4, 2015, the Ombudsman no longer has oversight of Hydro One. This oversight was removed in the passage of the Building Ontario Up Act (Budget Measures) 2015. If you have a new complaint about Hydro One, please refer to these options.
Date: 06/05/2015

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VIDEOS

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2013-2014 Annual Report highlights / Les faits saillants du rapport annuel 2013-2014
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Report: Better Safe Than Sorry report / Prudence est mère de sûreté
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Report: The Code / La loi du silence
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2012-2013 Report on Closed Municipal Meetings / Conférence de presse, rapport sur les réunions a huis clos 2012-2013
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