Ontario Ombudsman André Marin releases report on Hydro One billing and customer serice, "In the Dark", on May 25, 2015. Read the report
The Ombudsman is an independent officer of the Legislature who investigates complaints from the public about Ontario government services. André Marin has been the Ombudsman since 2005 and his investigations have sparked numerous government reforms. Learn more about the Ombudsman
WHO IS THE OMBUDSMAN?
Ombudsman oversight coming soon to municipalities, universities and school boards
(TORONTO – May 21, 2015) – The public will be able to complain to the Ontario Ombudsman about school boards as of September 1, 2015, and about municipalities and universities as of January 1, 2016, now that the dates have been proclaimed for the relevant sections of the Public Sector and MPP Accountability and Transparency Act to come into force.