The Ombudsman is an independent officer of the Legislature who investigates complaints from the public about Ontario government services. André Marin has been the Ombudsman since 2005 and his investigations have sparked numerous government reforms. Learn more about the Ombudsman
WHO IS THE OMBUDSMAN?
Brighter days ahead for municipal accountability: Ombudsman
(TORONTO – January 27, 2015) After seven years of “patchwork” enforcement and widespread confusion about the rules requiring them to hold open meetings, there is good news for Ontario municipalities and the citizens seeking to hold them accountable, Ontario Ombudsman André Marin says today in his latest report.
A year for the history books: Ontario Ombudsman’s Top 10 stories of 2014
When is it good news to receive a record-setting number of complaints? When you’re the Ombudsman and the complainants are coming to you for help! The year 2014 was marked by precedents, including the highest-ever number of individual complaints helped (26,999 in fiscal 2013-2014), the most complaints ever received about a single government body (Hydro One – almost 9,500 since February), and the largest number of concurrent systemic investigations (four).