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1 Read the Ombudsman's report on billing and customer service at Hydro One
2 Read more about Bill 8, The Public Sector and MPP Accountability and Transparency Act, 2014
3 Click to read more about the Ombudsman's latest report, to be released on Oct 22
4 The Ombudsman's third annual report on closed municipal meetings - Read More
5 Read about the Ombudsman's investigation into into the province’s services for adults with developmental disabilities who are in crisis situations

Ontario Ombudsman André Marin releases report on Hydro One billing and customer serice, "In the Dark", on May 25, 2015. Read the report


WHO IS THE OMBUDSMAN?

The Ombudsman is an independent officer of the Legislature who investigates complaints from the public about Ontario government services. André Marin has been the Ombudsman since 2005 and his investigations have sparked numerous government reforms. Learn more about the Ombudsman
 

LATEST NEWS

Ombudsman urges corporate culture overhaul, ongoing oversight of Hydro One
(TORONTO – May 25, 2015) Ombudsman André Marin today called on Hydro One to overhaul its corporate culture to focus on customers and transparency, and urged the government to preserve independent oversight of the utility in the public interest.
Date: 05/25/2015
Ombudsman oversight coming soon to municipalities, universities and school boards
(TORONTO – May 21, 2015) – The public will be able to complain to the Ontario Ombudsman about school boards as of September 1, 2015, and about municipalities and universities as of January 1, 2016, now that the dates have been proclaimed for the relevant sections of the Public Sector and MPP Accountability and Transparency Act to come into force.
Date: 05/21/2015
MEDIA ADVISORY - Ombudsman to release report on Hydro One billing practices and customer service - May 25
(TORONTO) – Ontario Ombudsman André Marin will release a report on his latest investigation on Monday, May 25 – at a news conference at 10 a.m. in the Queen’s Park Media Studio.
Date: 05/15/2015

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2012-2013 Report on Closed Municipal Meetings / Conférence de presse, rapport sur les réunions a huis clos 2012-2013
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