WHO IS THE OMBUDSMAN?
The Ombudsman is an independent officer of the Legislature who investigates complaints from the public about Ontario government services. André Marin has been the Ombudsman since 2005 and his investigations have sparked numerous government reforms. Learn more about the Ombudsman
MEDIA ADVISORY: Ontario Ombudsman to release Annual Report on Tuesday, July 28
(TORONTO) – Ontario Ombudsman André Marin will release his annual report for the 2014-2015 fiscal year on Tuesday, July 28 – at an 11 a.m. news conference in the Queen’s Park Media Studio. The report reviews the accomplishments of the Ombudsman’s Office in the past year and updates recent and ongoing investigations.
Information for new Hydro One complainants
As of June 4, 2015, the Ombudsman no longer has oversight of Hydro One. This oversight was removed in the passage of the Building Ontario Up Act (Budget Measures) 2015. If you have a new complaint about Hydro One, please refer to these options.
Ombudsman no longer able to take Hydro One complaints
(TORONTO – June 4, 2015) Ontario Ombudsman André Marin today reminded customers of Hydro One that his office is no longer able to take complaints about the utility, now that royal assent has been given to Bill 91, the Building Ontario Up Act (Budget Measures) 2015.