Contact Us

Do you have a complaint about an Ontario government service?

Fill in an online complaint form

Please note that we do not accept complaints through Twitter, Facebook, or any other third-party platforms. 

Phone: 1-800-263-1830 – Complaints Line
Fax: 416-586-3485
TTY (Teletypewriter): 1-866-411-4211
E-mail: info@ombudsman.on.ca

Please be aware that your call may be recorded for accuracy, quality assurance and training purposes.

Address:
Office of the Ombudsman of Ontario
Bell Trinity Square
483 Bay Street, 10th Floor, South Tower
Toronto, ON 
M5G 2C9

*An appointment is recommended for in-person (walk-in) complaints.

Media inquiries only:

Linda Williamson
Director of Communications
416-586-3426
lwilliamson@ombudsman.on.ca

Ashley Bursey
Assistant Manager, Communications
416-586-3521
abursey@ombudsman.on.ca

Elena Yunusov
Communications Officer
416-586-3525
eyunusov@ombudsman.on.ca
 
Laura Nadeau
Communications Officer
416-586-3402
lnadeau@ombudsman.on.ca